Infrastructure Management

The PMG Digital Business Platform drives efficiency through automation that can be applied to nearly any business need, including Infrastructure Management. With PMG, authorized users provision and manage IT infrastructure directly through an intuitive self-service model. PMG’s powerful workflow engine easily integrates with industry standard infrastructure management tools. PMG automates the process of managing network components such as virtual servers, load balancers and firewalls. Additionally, track pricing and cost information on these infrastructure offerings to support financial reporting or chargebacks to the applicable business unit.

Features & Benefits

  • Self-service model for authorized users to manage their own infrastructure
  • Extensive integration capabilities for a variety of infrastructure components
  • Seamless user experience for end-to-end processing
  • Decreased demand on IT resources for routine infrastructure changes
  • Increased control and governance around automated infrastructure changes
  • Enhanced visibility into infrastructure management costs


Integration with infrastructure management tools is handled via licensed connector kits that natively tie into commercial products, such as F5 BIG-IP Load Balancer, or through generic actions that leverage industry standard protocols, like REST. If the target infrastructure management system offers connection points via published API’s or web services, PMG integrates with it.


With PMG, configure the right level of governance into your automated infrastructure management process. Access to forms that initiate infrastructure processes is role-based, so you control exactly who has access to create or modify designated technology components. And, behind the scenes, workflows dynamically handle any necessary approval(s) before automatically executing the requested infrastructure change. All of this is fully configurable through an intuitive admin interface, without any required coding. So, business process owners quickly build automated infrastructure management offerings in the PMG platform without reliance on IT resources.

The result is an automated infrastructure management solution that’s uniquely suited to your business needs and environment.