Services

PMG services are designed to help you get the most out of your PMG solution. Our services set us apart from other software companies. Together, our people and platform help you deploy enterprise solutions faster than competing products. Depending on requirements, implementations typically run half, or even one-third of the time of competing products on the market.

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Our team’s driving vision is to work in true partnership with our clients to achieve sustained excellent business results. With their deep experience, the services team will quickly become your valued and trusted resource.

Successful projects fall on a continuum. Some require a full turnkey solution. Others need a minimal consulting approach, where your own internal resources are fully trained and perform the bulk of the configuration. Most customers find a balance lies somewhere in between. We tailor your implementation to fit your budget and schedule.

We build a fully personalized implementation plan that takes into consideration the following factors and preferences:

  • How many services? How many workflows?
  • Complexity of rules, logic, number of actions?
  • Bundling?
  • Dynamically configurable?
  • Pricing? Costing? Chargeback? Billing, invoicing, allocation, reconciliation?
  • SLAs?
  • Integrations? Data flow? Data sources?
  • Scope? Number of users? Languages? Transaction volume?
  • Metrics and reporting?

Following your implementation, you’ll experience full support from PMG. The lead consultant on your project becomes your dedicated Services Delivery Manager (SDM), whom you can contact directly at any time moving forward.

Leverage our wide range of skills to assist with business process optimization, share best practices from across industry, measure and communicate results, and more. Contact PMG to learn how we can help you achieve your business goals.

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*Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.