• PRODUCTS
  • Service Catalog
  • iRequest
  • iDeliver
  • iCollaborate
  • iComply
  • Request a Demo
  • Request a Webinar

PMG iDeliver™ is a next-generation business process management (BPM) platform, providing a world-class solution to improve, automate, monitor, and measure workflow among your employees, partners, and systems. Offered as either a stand-alone module or integrated with our Service Catalog solution - iRequest™, iDeliver™ brings renowned PMG ease-of-use to business users.

Once you set your eyes on PMG iDeliver™, you'll soon see that your traditional diagramming tools like Microsoft Visio are obsolete. With its drag-and-drop workflow icons and right-click-and-configure capabilities, novice business users can create and modify workflows on the fly, with little or no programming or training required.

Common workflows included and automated with iDeliver™ include:

• Approval processes. Automatically route approval requests to appropriate managers, with tracking, escalations, notifications, time-outs, and reporting.

• Online requests. Bundled with our ServiceCatalog solution, any form or request can be made via the web and be connected to a iDeliver™ workflow for automated routing, fulfillment, and delivery.

• Employee Onboarding/Offboarding. Setting up and provisioning employees couldn't be easier. Automated workflows assign tasks to multiple people and departments to ensure users get all the items they need to be successful as quickly as possible. Offboarding employees can be fully automated to remove user accounts, assign tasks to ensure asset returns, and to create audit trail for compliance.

• ITIL & Help Desk requests. iDeliver™ ships with OGC-licensed ITIL workflows for rapid and customizable deployment of ITIL-based best-practices for Incident, Problem, Change, Asset, Release, and Service Level Management

• And so much more..

Product Brochure:
PMG iRequest Brochure


Product Brochure:
PMG iRequest & iDeliver for Changepoint


Data Sheet:
PMG iRequest


Solution Brief:
iRequest for IT Demand Management


Solution Brief:
iRequest for Marketing Services


Solution Brief:
iRequest for Facilities Management