Solution Scenarios

IT Service Catalog

  • Incident reports
  • Problem reports
  • Change requests
  • Hardware purchasing
  • Software purchasing
  • Employee onboarding
  • Employee off-boarding
  • Application requests
  • Customizations
  • Configuration requests
  • Security requests
  • Permissions requests
  • Access requests
  • Report requests
  • Help requests
 

Research Management

  • Market Research
  • Technical Research
  • Prototyping
  • Product Development
  • Product Testing
 

HR Management

  • Recruiting
  • Hiring
  • Reviews
  • Corrective Actions
  • Termination
  • Benefit Updating
  • Training Request
  • Vacation Request
 

Supplier Management

  • Supplier Review
  • Supplier Add
  • Supplier Drop
  • Supplier Search
 

Marketing Management

  • Product Launches
  • Web Site Publishing
  • Internal Events
  • Marketing Programs
  • Lead Distribution
  • Channel Management
 

Financial Management

  • Purchase Requisition
  • Expense Approvals
  • Collections
  • Travel Request
  • Internal Audit
  • Financial Planning
  • Tariff Scheduling
 

Services Partners

  • RFP
  • Work Approval
  • Change Requests
  • Progress Reports
  • Reconciliation
  • Billing
 

Sales Management

  • Product Trial
  • Proposal Generation
  • Sales Process
  • RFP Response
 

Account Management

  • Customer Addition
  • Contract Lifecycle
  • Contract Renewal
  • Quote to Order
  • Order to Ship
  • Self Serve Ordering
  • Price Change
  • Product Changes / Drops
  • Customer 'Exit'
 

Service Management

  • Service Request
  • Service Quotation
  • Service Optimization
  • Warranty Renewal
  • Return Authorization
 

Operations

  • ISO / Quality
  • Procurement
  • Health & Safety
  • Regulatory Reporting
  • Catalogue Updating
  • Inventory Management
  • Help Desk / Support
 

Corporate Issues

  • SEC Filings
  • Taxation Filings
  • Mergers & Acquisitions
  • Investor Relations
  • Public Relations
  • Executive Development
  • Issues Management