Why the RAD Concept Is Taking Off

May 15, 2017
Baseline: Why the RAD Concept Is Taking Off
In the 1980s, the term, "rad," meant "radical" in a cool sort of way. Today, it still means radical and cool, but these descriptions now refer to the technological concept of rapid application development (RAD), which a majority of companies are using, according to a recent survey from PMG.

PMG’s Joe LeCompte & Robert Castles Talk Enterprise Software

May 16, 2017
Biz 1190: Tech Tuesdays on the Dana Barrett Show
PMG's Joe LeCompte & Robert Castles Talk Enterprise Software

How to Reap Automation Benefits for HR

April 22, 2017
HRN Blog: How to Reap Automation Benefits for HR
For some of us, the thought of automating processes has us eager, yet we may not know where to begin. HR offers a prime entry point as it uses an important mix of finely tuned interpersonal skills, combined with numerous policies and procedures.

Software developers: We’re on board with low-code (or even no-code) tools

April 12, 2017
ZDNet: Software developers: We're on board with low-code (or even no-code) tools
Do IT professionals see a place for citizen developers, or is this more fantasy than productive reality?

RAD is the New Fad

April 12, 2017
Read IT Quik: RAD is the New Fad
Organizations across the US are increasingly adopting Rapid Application Development (RAD), and no-code or low-code platforms.

Network World: Why BPM is now taking a central role in digital transformation

March 6, 2017
Network World: Why BPM is now taking a central role in digital transformation
Driven by the need for speed and agility—beyond traditional needs of efficiency and optimization—organizations turn to BPM to drive digital transformation

How CIOs and CMOs Can Work Better Together to Achieve Greater Digital Marketing Success

February 21, 2017
CommPro: From Odd Couple to Power Couple: How CIOs and CMOs Can Work Better Together to Achieve Greater Digital Marketing Success
Less than 20 percent of marketers believe that marketing and IT work closely together to ensure top-notch product delivery. That’s about to change.
Recent years have brought major growth in digital marketing and technologies – marketing budgets have also grown to keep pace. While marketers are eagerly exploring and experimenting with these new platforms, they have little experience implementing them for the enterprise. That’s where IT comes in.

 

Embracing RAD App Development

February 6, 2017
App Developer Magazine: Embracing RAD App Development
Strategically introducing RAD in a way that maximizes adoption is the best approach to realize the true promise of RAD. Results are best when the right people embrace the RAD approach and the selected tools. Additionally, a RAD Center of Excellence is a great way to drive awareness and adoption with those key stakeholders in your organization.

If I Knew Then…

December 14, 2016
Crain's Atlanta:  If I Knew Then...
In this ongoing series, we ask executives, entrepreneurs and business leaders about mistakes that have shaped their business philosophy. Joe LeCompte, Principal of PMG, shares what he wish he knew 10 years ago.

What CIOs Can Do Now to Be Ready for Tomorrow

December 8, 2016
ITSM.Tools: What CIOs Can Do Now to Be Ready for Tomorrow
Like all effective business leaders, CIOs should look to the future to stay ahead of industry trends and paradigm shifts. Smart leaders foresee change and adapt quickly when necessary and, while there are no crystal balls to predict the future, there are a few things that CIOs can start doing now to improve their IT service management (ITSM) practices and better position themselves for sustained success.

The Importance of the CIO in Driving Better Business Analytics

October 26, 2016
Information Management: The Importance of the CIO in Driving Better Business Analytics
In the quest for digital transformation, analytics serve as a kind of GPS system. It sets you off in the right direction, monitoring to keep you on track, and recalculating your route when you run into a roadblock or take a wrong turn. These days, I see many companies capturing more data than ever, yet struggling with how to use the information to navigate competitive markets and chart a course for greater operational efficiency. Some are finally recognizing that when it comes to implementing a data analytics strategy, they have the perfect driver already in their organization – their CIO.

Tips for Investigating Common Workflow Issues

August 26, 2016
Health Management Technology: Tips for Investigating Common Workflow Issues
For healthcare IT professionals, the stakes are particularly high when it comes to workflow issues because they serve as the control center, turning patient data into action. In addition to the domino effect of productivity loss experienced by insurance providers, physicians, and pharmacists, patients can also be at risk for improper care. In fact, preventable medical errors are the third leading cause of death in the United States, according to a recent study – and workflow technology, or lack thereof, is often at the center of it.

Steering two ships: Best practices for balancing bimodal IT

April 26, 2016
The Enterprisers Project: Steering two ships: Best practices for balancing bimodal IT
While certainly a buzzword at the height of its popularity — in light of recent Gartner attention — the concept of bimodal isn’t new. IT has historically straddled two modes, tackling both projects that require methodology (mode 1), and those that are considered more exploratory (mode 2). The trouble is, within most organizations, IT has had a laser focus on keeping the lights on — achieving stability and security in mode 1 — and hasn’t adopted the fail fast mentality required for mode 2. However, things are changing and quickly.

IT Service Providers: Practice What You Preach

April 4, 2016
IT Briefcase: IT Service Providers: Practice What You Preach
PMG customer Ensono speaks to integrating best-in-class technology to drive efficiency and the customer experience.

Best of Both Worlds: Managing Bimodal IT Teams

February 4, 2016
CMS Wire: Best of Both Worlds: Managing Bimodal IT Teams
Leading an IT team into a bimodal model can be a little like trying to tame a two-headed hydra. In a sense, you’re dealing with two different beasts and the feat of getting both to exist in harmony may seem utterly impossible.

Bimodal IT Blueprint: Quick Tips for Mastering Mode 1 and Exploring Mode 2

January 29, 2016
IT Briefcase: Bimodal IT Blueprint: Quick Tips for Mastering Mode 1 and Exploring Mode 2
CIOs approach the concept of operating a bimodal IT department with the best intentions, but best-laid plans can often go awry. According to Gartner, 75 percent of IT departments will be bimodal by 2017. On the other hand, Gartner also predicts half of those will be functioning in complete chaos. So, why the disarray?

Keep IT In-House

November 11, 2015
The Atlanta Journal Constitution: Keep IT In-House
To outsource or not to outsource? This is a question posed time and again by companies regarding information technology. Often, they go with the former because there is a perception IT isn’t core to the business. They believe outsourcing is an efficient way to reduce costs. However, an argument can be made that keeping technology in-house is just as cost-effective as outsourcing, if not more so, because in-house teams bring a valuable strategic advantage to the table.

Technology’s Impact on the Patient Lifecycle

September 10, 2015
HIT Leaders & News: Technology’s Impact on the Patient Lifecycle
From digestible sensors and wearables to provider relationship software, it’s safe to say the goal behind the vast majority of today’s healthcare innovations is centered on improving the patient lifecycle

IT Departments May Be Losing Their Bad Reputation

July 9, 2015
ComputerWorld: IT Departments May Be Losing Their Bad Reputation
A new survey strongly suggests that most business users are generally pleased with their IT departments.

Tips on Hiring Tech Talent

July 7, 2015
Xchange CIO Community: Tips on Hiring Tech Talent
One of the biggest pain points for CIOs is hiring. Finding the right fit — from knowledge to personality to work ethic — is enormously demanding. It takes a considerable amount of time and effort to find, interview and vet candidates. And after all the due diligence is done, there is often the persistent, nagging question in the back of your mind: “Is this the right person? Or have I just wasted a colossal amount of time?”

Four Questions to Ask When Diagnosing the Health of Workflow Automation

June 18, 2015
Health Management Technology: Four Questions to Ask When Diagnosing the Health of Workflow Automation
As a healthcare provider, if your processes and solutions are causing more problems than they solve, it might be time for a checkup to diagnose the health of your workflow technology. Ask yourself the following questions, and be prepared for an honest gut check.

How Empowering Business Users Helps IT

May 21, 2015
CIO Insight: How Empowering Business Users Helps IT
Although traditionally IT and business users have not always seen eye to eye, a new study finds the relationship significantly improved since last year. 

3 Ways Automation Technology Drives Business Value

May 13, 2015
IT Briefcase: 3 Ways Automation Technology Drives Business Value
Gone are the days where CIOs are only responsible for managing IT and service request fulfillment. As demands have evolved throughout the enterprise, CIOs are being asked to fill two additional roles: Chief Solutions Officer and Chief Alignment Officer. IT leaders are now increasingly relied on to develop and execute quick fixes for company-wide issues, while connecting the enterprise technologically and culturally. With so much to juggle, many are turning to automation technology to ensure no objective gets dropped.

IT and Business: Finally Aligned on User Experience?

May 5, 2015
Information Management: IT and Business: Finally Aligned on User Experience?
Alignment between IT and the business has progressed significantly -- especially when it comes to user experience perceptions, according to an online survey of 249 North American IT professionals conducted in March 2015 by PMG, an enterprise service catalog and business process automation software provider.

PMG: No-Code Technology Strengthens IT, Business User Ties

May 4, 2015
The Var Guy: PMG: No-Code Technology Strengthens IT, Business User Ties
A new survey found that IT executives believe their working relationship with business users is growing due to easy-to-use applications and better understanding of business objectives.

UX holds the key to better IT-business relations, survey says

April 29, 2015
ZDNet: UX holds the key to better IT-business relations, survey says
Summary: New survey finds a majority of IT managers now regularly survey business users on their 'happiness' with corporate technology.

Bootstrapping Using Services From Atlanta: PMG Founders Joe LeCompte and Robert Castles

April 6, 2015
One Million by One Million Blog: Bootstrapping Using Services From Atlanta: PMG Founders Joe LeCompte and Robert Castles
Discover Joe and Robert's early foundation that lead them to technology leadership at PMG.

Tech Tuesday: Corporate Culture, Gender Diversity and Customer First

March 24, 2015
The Dana Barret Show: Tech Tuesday: Corporate Culture, Gender Diversity and Customer First
Joe LeCompte, Principal of PMG joined Dana to talk women in tech, growth strategies and putting the customer first.

Eight Ways to Bridge the Gap in IT and Business

March 9, 2015
CIO Insight: Eight Ways to Bridge the Gap in IT and Business
The divide between IT and business departments in the enterprise is unnecessary and can be overcome by communication and collaboration, according to IT leaders. Cesar Fernandez, director of Product Solutions at PMG, draws on the wisdom of computer scientist Landon Curt Noll, now a cryptologist and security architect with Cisco Systems, who once said, "You can never say all the tricks have been done. Someone always shows you something you didn't know." To that end, CIOs should strive to become ambassadors of collaboration and encourage departments to step outside their silos and join forces.

How easy-to-use tools can take IT from order taker to business enabler

February 11, 2015
The Enterprisers Project: How easy-to-use tools can take IT from order taker to business enabler
What options do CIOs have to help IT executives graduate from order-takers to business leaders? The answer is simple: Empower business users to become more self-reliant by implementing intuitive technology that requires limited IT maintenance and offers wider usage across the enterprise.

Navigating the Intersection of IT and Business

February 10, 2015
CMSWire: Navigating the Intersection of IT and Business
Which side are you on: IT or the business? This “them vs. us” mentality used to be common among IT professionals when it came to getting along with co-workers outside of their department. And it put CIOs in a challenging position: caught like a referee in the middle, rather than a coach calling the plays.

 

Top 3 CIO Resolutions for 2015

December 22, 2014
Enterprise Apps Today: Top 3 CIO Resolutions for 2015
CIOs want to ring in the New Year with better alignment between IT and business objectives, and business process automation can help.

Shadow IT Hurts Automation Efforts

November 21, 2014
CIO Insight: Shadow IT Hurts Automation Efforts
CIOs and other IT executives are eager to pursue tech automation solutions, as the many benefits—improved productivity, customer service and collaboration—are clear. However, the actual execution of these deployments remains highly disconnected, leading individual business departments to pursue shadow IT, which introduces potentially troublesome tech tools into the process, according to a recent survey from PMG.

Transforming Onboarding with Automation

November 21, 2014
Human Resource Executive Online: Transforming Onboarding with Automation
Beyond being a time saver, having automatic workflows in place enables HR executives to focus less on the logistical mechanics of onboarding and more on the actual person.

Automation of Business Processes Drives Benefits

November 19, 2014
CIO Insight: Automation of Business Processes Drives Benefits
The majority of IT professionals said the automation of business processes is essential in today's corporate environment, although demand for speed is stressing IT's abilities and resources. A new study by PMG, which offers an enterprise service catalog and business process automation software, finds that while automation can enhance customer experience and productivity, disparate systems and shadow IT can get in the way.

IT Automates Processes to Achieve Business Goals

November 4, 2014
Baseline: IT Automates Processes to Achieve Business Goals
A newly released study conducted by automation software firm PMG indicates that strained corporate IT departments are increasingly eyeing automation technology as a way to meet business objectives. However, the "2014 PMG IT Automation Survey" also found that significant hurdles exist, including connecting disparate tools, solutions and systems, as well as dealing with shadow IT.

Automating Business Processes in Today’s Midsize Firm

October 30
Midsize Insider: Automating Business Processes in Today's Midsize Firm
Automating business processes is key to increasing a firm's productivity, according to a survey of 300 IT professionals.

Automation: Avoiding the Two-Edged Sword

October 15, 2014
IT Business Edge: Automation: Avoiding the Two-Edged Sword
Automation of the data environment is quickly becoming a necessity for the enterprise, given the dramatic surge in volumes currently under way. But since automation in the local data center is difficult enough, how is the enterprise to cope with data architectures that span third-party cloud infrastructure as well?

Process Automation a Key to Business Value

October 17, 2014
Enterprise Apps Today: Process Automation a Key to Business Value
IT professionals say expanding process automation throughout an organization yields clear business benefits.

Automation: The Next Great Digital Business Hope

October 16,2014
Intronis Business Development Blog
Automation: The Next Great Digital Business Hope
Automation of everything from IT operations to entire business processes is clearly the next big thing as organizations increasingly come to understand that they need to evolve into digital businesses.

Five reasons to build an enterprise app store ASAP

August 5, 2014
Network World: Five reasons to build an enterprise app store ASAP
Enterprise IT leaders are embracing enterprise app stores as a way to get business-approved applications into the hands of end users, and with momentum building, now is the time to seize the opportunity.

How CIOs can drive business value now

June 20, 2014
CIOL: How CIOs can drive business value now
CIOs today are being confronted with BYOD issues, as well as business units introducing unapproved apps into the enterprise.

Majority of IT Pros Bemoan Catalog Sprawl

April 28, 2014
CIO Insight: Majority of IT Pros Bemoan Catalog Sprawl
The growth of catalog sprawl, which plagues organizations that introduce many front-end tools for employees to procure services or to request help, concerns the majority of enterprise IT leaders, according to the 2014 PMG Catalog Sprawl Survey.

How to Use Service Catalogs to Combat Cloud Sprawl

April 10. 2014
CIO: How to Use Service Catalogs to Combat Cloud Sprawl
Cloud usage is growing dramatically, but unfortunately some of that growth is the result of employees going around IT and obtaining services directly, resulting in cloud sprawl. Service catalogs can help you get your arms around cloud services, regain control of business processes, and enable you to better serve business users.

Catalog Sprawl Stings IT Departments Trying to Do It All

March 18. 2014
IT Business Edge: Catalog Sprawl Stings IT Departments Trying to Do It All
A new PMG study found that 43 percent of the IT professionals it surveyed said the problem is hurting their organizations.

5 Things Every CIO Needs to Know About Cloud Sprawl

January 27, 2014
Information Management: 5 Things Every CIO Needs to Know About Cloud Sprawl
While cloud adoption may be exciting for developers, ungoverned and unregulated cloud service usage across the enterprise can cause big headaches for IT departments.

5 reasons for having an enterprise app store

October 22, 2013
ZDNet: 5 reasons for having an enterprise app store
Survey of 329 IT executives shows 1 in 4 have enterprise app stores, and the value being delivered.

Enterprise App Store is Latest Effort to Control Mobile Users

October 21, 2013
Dice: Enterprise App Store is Latest Effort to Control Mobile Users
It won’t be a surprise to most who work in them, but corporate datacenters designed to house high-performing computer systems and resource-intensive applications have also become home to apps downloaded to help keep up with the playoffs or fling penguins at yeti.

Here’s Why There’s an (Enterprise) App Store for That

October 16, 2013
CruxialCIO: Here’s Why There’s an (Enterprise) App Store for That
Companies are increasingly adopting enterprise app stores, according to a survey by PMG, a developer of service catalog and business process management (BPM) software.

ITaaS Delivery Models Expected to Soar

October 16, 2013
CIO Insight: ITaaS Delivery Models Expected to Soar
Traditional means of acquiring and deploying business-driving tech solutions appear to be getting, well, lost in a cloud, according to a new survey from PMG.

Eight is enough! IT’s biggest frenemies

June 10, 2013
InforWorld: Eight is enough! IT's biggest frenemies
Colleagues can be both allies and adversaries -- here's how IT can cope with the eight worst types of coworkers

Why the Public Cloud Is Driving IT Pros Crazy

May 30, 2013
Baseline: Why the Public Cloud Is Driving IT Pros Crazy
IT professionals are getting anxious about cloud sprawl, according to a recent survey from PMG.

Corporate Crackdown On Rogue Clouds Has Begun, Survey Suggests

May 7, 2013
Forbes: Corporate Crackdown On Rogue Clouds Has Begun, Survey Suggests
Has a corporate crackdown on rogue cloud adoption begun?  That’s the view of authors of a new survey of 234 North American corporate IT professionals, which finds growing alarm over adoption of outside computing services by employees.

Google’s Inactive Account Manager heightens enterprise awareness for securing data

May 7, 2013
TechRepublic: Google's Inactive Account Manager heightens enterprise awareness for securing data
Preventing the commingling of company and personal data means focusing on securing the company data.

Public cloud sprawl worries enterprise IT leaders

May 7, 2013
TechJournal: Public cloud sprawl worries enterprise IT leaders
There is growing concern among Enterprise IT leaders over the unauthorized use of the public cloud by business units within the enterprise according to the 2013 PMG Cloud Sprawl Survey

Majority of IT Executives Say Public Cloud Services Negatively Impact Corporate Budgets, Operations According to PMG Cloud Sprawl Study

May 7, 2013
The Business Journals: Majority of IT Executives Say Public Cloud Services Negatively Impact Corporate Budgets, Operations According to PMG Cloud Sprawl Study
Security, Compliance Concerns Drive Corporate Crackdown on Rogue Use of Cloud Services Including Social Media Sites, Skype and DropBox

Hybrid cloud “wave of the future” for seven out of 10 IT pros

May 9, 2013
CloudTech: Hybrid cloud “wave of the future” for seven out of 10 IT pros
The combination of public and private cloud is really starting to gain traction in 2013 as PMG's Cloud Sprawl survey findings are noted.

Booth 61 with Ricky Steele

May 7, 2013
Business RadioX: Booth 61 with Ricky Steele
PMG Principal Joe LeCompte is interviewed about Atlanta-based software company, PMG.

Process automation gets the job done!

April 29, 2013
KMWorld: Process automation gets the job done!
PMG Customer AAA of Northern California and Joe LeCompte are featured in this article on business process management solutions.

Disruptive Business with Joe LeCompte

November 9, 2012
Business RadioX: Disruptive Business with Joe LeCompte
PMG featured in the Disruptive Business Radio Program

Third Sky and PMG Speed Time-to-Value and Alleviate Risk With Service Catalog Quick Start Program

August 24, 2010
Atlanta Business Chronicle:
Third Sky and PMG Speed Time-to-Value and Alleviate Risk With Service Catalog Quick Start Program

New Offering Includes Modeling Workshop, Mentoring and Usage of PMG Service Catalog Suite

5 must-have IT management technologies for 2010

December 31, 2009
ComputerWorld:
5 must-have IT management technologies for 2010

Service Catalogs as #3 in the 5 must-have IT management technologies for 2010.

Rolling Review: PMG Service Catalog Suite

October 24, 2009
Information Week:
Rolling Review: PMG Service Catalog Suite
The Web 2.0 service catalog is built for IT and business users.

On the Right Track

April 6, 2009
Baseline:
On the Right Track
TTX automated their service delivery and realized a 50% reduction in service desk staff with PMG's Service Catalog.