PMG Enterprise Service Catalog

Are you ready to reduce costs? Improve service levels and quality? Reduce cycle time? Automate, control, measure, and improve processes? PMG has made it easy for organizations to become true service providers with an easy to use software that deploys in 90 days or less. Our customers quickly benefit from solutions that provide value in a matter of  weeks, while seamlessly integrating with and enhancing the value of their existing tools.

The PMG Enterprise Service Catalog provides the only solution that combines the best features from:

  • Enterprise-class Business Process Management (BPM)
  • E-Commerce-based service request management & automated fulfillment
  • Enterprise Application Integration (EAI)
  • Enterprise Content Management (ECM)

The PMG Enterprise Service Catalog Suite consists of the following components: iRequest, iDeliver and iCollaborate.

ESC Suite

With over one thousand unique features, dozens of third party connectors, and an intuitive drag & drop design interface, PMG delivers world class:

  • Enterprise and IT Service Catalog
  • User self-service, Service Request Management (SRM), and automated fulfillment
  • Full featured Service Portfolio Management (SPM) with Service Lifecycle Management (SLM)
  • Demand Management – controlling, measuring, shaping, and forecasting demand
  • Financial Management, including integrated billing, chargeback, cost allocation, subscriptions and integration to ERP, financial systems, and general ledger
  • Process automation via best-of-breed Business Process management (BPM) technology, including workflow design, execution, integration, and business activity monitoring (BAM)
  • IT-business alignment via end-to-end automation of business workflows and seamless integration across all business systems
  • Fully automated and auditable security and governance processes, including user provisioning and identity management
  • Cloud and Infrastructure-as-a-Service (IaaS) enablement & provisioning