Not only has PMG simplified onboarding, they’ve improved our visibility. The entire process, from granting network access to providing assets and physical workspace allocation, occurs in one workflow. We can document and track operations with unprecedented accuracy, eliminating those excess emails and status calls.”
PMG’s configurable portal interface provides an intuitive user experience, branded for your business. And, built with responsive design, portal pages dynamically size to display nicely on any device.
A fundamental principle of the PMG Digital Business Platform is that it should be intuitive and easy to use for both end-users and administrators. PMG’s web-based portal front-end is where your user audiences interact with their applicable processes or services, and each other. It’s the destination where they can reliably go to get the information and take the actions they need to do their jobs effectively.
The portal is also the interface for authorized administrators to build and manage the business solutions being deployed to your workforce. PMG’s portal authenticates users against your Active Directory, LDAP, SAML or other authorization service to provide role-based access to relevant content. So, once logged in, individual users only see the content and/or administrative functionality they’ve been given permission to see, all displayed with the branding or theme associated with their particular user group.
Responsive Design Delivers a Superior UX on Any Device
The types of solutions built on the PMG Digital Business Platform vary significantly from one organization to another, but the portal component is always critical to delivering a superior user experience (UX). An intuitive, satisfying UX is crucial to drive adoption and confidence, which maximizes the value of your digitalization efforts.
PMG’s portal provides a familiar, consumer web site quality UX in a responsive design model that dynamically sizes to fit nearly any device, including laptops, tablets and smart phones. This gives your people the flexibility to access and interact with the system in the way that best suits their particular work style. With PMG, users can do things like view dashboard reports, process approvals, complete assigned tasks or submit requests remotely via their tablet or smart phone, the same way they would from their desktop.
Theme Administration and Configurable Widgets Facilitate Collaboration
PMG’s configurable Theme Administration feature lets you design a portal layout and navigation structure that’s specifically tailored to your business process and the people who use it. With built-in CMS capabilities, you can easily add portal pages and content as needed to support process workers.
And, to facilitate collaboration, the Theme Administration feature also offers configurable “widgets” that can be dropped into portal pages to provide functionality such as a running Comments log or an opt-in distribution list to notify designated users automatically about status updates or work assignments.
Using PMG’s Theme Administration tools in conjunction with dynamic data widgets, you can build interactive dashboards for users to review and complete relevant tasks or other work activities. Or, you can even build rich, console-based reports with graphical views to supply the analytics needed to continually monitor and optimize your business processes. Any or all of these elements can be used as needed to provide a rich, branded front-end user experience, tying together all the systems and data your people need to collaborate and work efficiently.