PMG Request History now offers more info
Improved visibility for task activity
Do you ever find yourself wanting more details in Request History? If so, you’ll like the improvements we’ve made to beef up the activity feed.
Prior to this update, when a user completed an approval task, the Request History would only show “Approval, Approved”. But now, Request History shows the name of the person who completed a task, the name of the task, and what the outcome was.
For example, if Jill Meyers completes an approval task labeled “Approve Laptop Purchase”, the request history will show:
Laptop Purchase, Approved
* Jill Meyers, Approved at
10/13/2021 11:08:32 AM
If a task requires multiple users to complete, then the request history will show a summary of all users’ actions.
Laptop Purchase, Approved
* Jill Meyers, Approved at
10/13/2021 11:08:32 AM
* Sarah Crosby, Approved at
10/14/2021 08:08:50 AM
* Douglas Hernandez, Approved at
10/14/2021 10:16:12 AM
This additional detail gives the requester better insight into the status or progress of their request. For multi-user task assignments, it allows the requester and management to track who still needs to complete the task assignment.
To enable responding user details in Request History, two new System Settings must be applied:
HISTORY_SHOW_ALL_RESPONDING_USERS = True (shows all responding users)
ORDER_REVIEW_SHOW_COMPLETED_BY_USER = False (shows only the final responding user who completed the task)
Very informative, right?
