Case Central™ HR

Tired of struggling with emails and spreadsheets to manage employee cases?
Want to provide a better experience to the employees you support?
Case Central™ HR is PMG’s employee case management application, offering small and mid-sized organizations a cost-effective way to manage employee cases or incidents.
PMG HR Case Management
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Supports employee inquiries and investigations with configurable case types
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Improves operational efficiencies, reducing headaches for the HR organization
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Delivers better service to employees, keeping them happier and more engaged
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Provides better visibility to management and early insight into trends
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Quick and easy to implement

Everything You Need in One Place
Case Central™ HR offers the features and functionality needed most by HR professionals:
- Case Creation
- Case Dispatch and Assignment
- Case Prioritization and Escalation
- SLA Tracking
- Email Templates
- Dashboards and Reports
- Security and Data Privacy
Deliver a Better User Experience
Employees are more engaged when they have the answers they need.
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Portal page shows employee profile with summary information and announcements
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Case status information is available at all times
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Direct messaging via Case Details page reduces back-and-forth emails
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Knowledge base with robust search encourages self-service and minimizes case volume

Like what you see?
We’d love to speak with you about your current HR needs.