New Global Business Wins, Innovative Feature Developments and Industry Recognition from Gartner Top Off a Successful Year
ATLANTA – January 20, 2014 – PMG, the smart choice for enterprise service catalog and business process automation software, announced exceptional gains in customer growth, product development, and industry recognition in 2014. The company’s strong momentum continues into 2015 with sales increasing as its solution expands further into business process automation.
PMG attributes its strong 2014 performance to several client wins among organizations ranked in the Global 2000. One new customer, a global security and aerospace company, chose PMG Enterprise Service Catalog (ESC) to better distribute administration and IT financial management. Another customer, a leading global food company, selected PMG to help overcome forecasting challenges and provide automated business process management. Most recently, a leading worldwide beverage company chose PMG to manage cloud infrastructure for global marketing campaigns.
PMG also launched an upgraded version of the ESC in 2014, which offered improved integrations and new features like the Service Build Accelerator (SBA). With the SBA, administration of service catalogs extends beyond solely IT personnel, as it’s the first solution that truly requires no coding to use. This new feature eliminates training costs and helps makes services in the catalog easy to create and maintain.
While PMG’s product innovation boosted customer acquisition, it also garnered recognition from industry experts like Gartner, Inc. For the second consecutive time, Gartner ranked the PMG ESC first in the Gartner Critical Capabilities in IT Service Catalog report. PMG took top honors in all categories and receives the highest score of all vendors reviewed. Additionally, PMG received a Silver Stevie® Award in the “New Product or Service of the Year, Software” category from the 12th Annual American Business Awards. Similarly, the Public Relations Society of America honored PMG with a Phoenix Award for the company’s groundbreaking industry research on catalog sprawl and IT automation among the Global 2000.
“Across the board PMG continues to flourish. All that we’ve accomplished in 2014 was driven by tremendous customer feedback, an ingenious staff, and our desire to be at the forefront of IT enterprise technology,” said Joe LeCompte, principal at PMG. “Going into 2015, we anticipate continued growth, particularly in the areas of business process automation, and have increased our staff by nearly 30 percent to ensure we deploy even better ways to streamline operations, reduce costs and improve efficiency for our customers.”
A significant number of the Global 2000 rely on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.