Business Process Automation and Service Catalog Leader Showcases Enterprise-Wide Approach to Improving Efficiency
Atlanta – June 11, 2015 – PMG, the smart choice for enterprise services software, will provide demonstrations of its no-code business process management (BPM) solutions at the Gartner IT Operations Strategies and Solutions Summit in Orlando, June 15-17, 2015. PMG’s business process automation (BPA) and service catalog technology extends beyond traditional IT service management, simplifying and accelerating operations throughout organizations within the Global 2000.
Additionally at the Summit, longtime PMG customer Diana Burkert, Enterprise Deckside Services Executive for CSAA Insurance Group, will discuss how implementing a service catalog with PMG enabled her to extend IT services to thousands of users across the CSAA organization. Burkert will be speaking about her experience with the enterprise services platform on June 16 at 9:15 a.m.
“Initially our IT team turned to PMG to streamline our company’s service request and fulfillment needs. Now we leverage PMG’s business process automation capabilities for more than 500 services spanning across IT, human resources, facilities and partner club requests,” said Burkert. “With PMG, our IT team has been able to focus more time on value-added activities and help our organization operate more efficiently.”
In the last year, Gartner has recognized PMG and the benefits of its easy-to-use solutions. For example, Gartner ranked the PMG Enterprise Service Catalog first in its Critical Capabilities in IT Service Catalog 2014 report. It took top honors in all categories and received the highest score of all vendors reviewed. Furthermore, Daryl Plummer, managing vice president, chief of research and chief Gartner fellow, served as the keynote speaker at PMG’s recent customer symposium.
“We truly value our relationship with Gartner and feel their continued recognition of our solutions, as well as the success of our customers like CSAA, confirms our position as an innovator in the enterprise services market,” said Joe LeCompte, principal of PMG. “PMG sits at the intersection of IT and the business, and we’re looking forward to showcasing how both can work together to accomplish tremendous things at the Gartner Summit.”
PMG will be exhibiting at the Gartner Summit in booth #317. For more information on PMG’s BPM solutions, visit 22.214.171.124.
A significant number of the Global 2000 rely on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.