The PMG Executive Team drives the company to deliver “business first, technology second,” with an emphasis on driving business value and ultimate customer satisfaction.
Principal and Chief Executive Officer
Joe has more than 20 years of experience in sales, marketing, and technical management positions. As a principal of PMG for over 10 years, Joe leads the company in deploying enterprise service catalog and business process automation. Joe leverages his extensive project management background and developed the implementation methodology and project model for PMG’s engagements.
Principal and Chief Technology Officer
As PMG’s CVO, Robert leads the team in creating a forward vision for the company and the PMG Digital Business Platform. In his additional role as Chief Architect, he drives the scalability, reliability, extensibility and manageability of the product. His involvement expands beyond the product to include solution design, implementations for major accounts and business development. Robert brings over 20 years of technical expertise to the company, including enterprise software development, systems development and network infrastructure solutions.
Vice President, Product
With more than 15 years of experience in supporting PMG customers, Ben leads the product management of the PMG Digital Business Platform, working directly with customers to understand their needs and challenges, he sets the vision for the roadmap, and ensures the execution to deliver to a superior industry product to customers.
Vice President, Customer Success
Sara has 18 years of experience in enterprise and SaaS software implementations for both B2B and B2C organizations spanning manufacturing, high tech, telecommunications, retail and criminal justice industries. Her background includes extensive project management experience managing the risk, schedule, and cost of complex software implementations for strategic customers. Sara manages the professional services and customer experience teams, driving success for PMG customers.
Vice President, Strategy and Business Development
Claire brings over 20 years of experience to PMG, where she is responsible for leading the company’s strategic marketing initiatives as well as demand generation. Prior to this role, she spent three years as Service Delivery Manager, where she led customer projects from inception to delivery, including the company’s largest ITFM implementation for a leading Fortune 200 company. Her broad business experience includes a range of management, marketing, finance and advisory roles for companies large and small, public and private.