Uniting PMG Service Catalog Suite and Microsoft SharePoint simplifies service delivery
Atlanta, Ga. – January 14, 2010 – PMG.net Inc., the technology leader for Service Catalog and Portfolio Management solutions, today announced full integration of its Service Catalog Suite with Microsoft SharePoint, becoming the industry’s first fully Microsoft Office SharePoint Server (MOSS)-compatible solution.
With over 100 million licenses sold, adoption of MOSS has skyrocketed across the enterprise, making it one of the most successful product lines in Microsoft’s history. MOSS is a robust platform that provides enormous potential for collaboration and efficiencies, but building an actionable service catalog and portfolio management solution with MOSS is difficult and expensive to develop.
MOSS compatibility is no small feat and goes well beyond integrating simple web-based content. An actionable Service Catalog and Service Portfolio Management solution contains hundreds of user and management-specific features that would be nearly impossible to build from scratch, even with standard SharePoint components and Microsoft tools.
PMG delivers a fully integrated SharePoint solution which provides a seamless experience for end users and managers. PMG makes all components of its industry-leading Service Catalog Suite available as native MOSS web components that users can select for their sites. As a result, all services and content are fully compatible with SharePoint search.
PMG Service Catalog SharePoint web parts include: featured services, my work area, web worklist or inbox, a request history and status, service list and service request forms. PMG’s Service Catalog reports and analytics – including more than 60 out of the box reports and dashboards as well as custom options – are also available within SharePoint.
“PMG is leading the market in helping companies lower IT costs and increase efficiency by simplifying service delivery,” said Joe LeCompte, a PMG principal. “By leveraging enterprise solutions like Microsoft SharePoint, the adoption of PMG’s Service Catalog is extremely rapid, resulting in an unmatched ROI.”
PMG’s solution leverages deep experience in e-Commerce, business process management (BPM), and enterprise application integration (EAI). This solution is the combination of:
- PMG iRequest: an e-Commerce online catalog and request system
- PMG iDeliver: a BPM suite providing powerful design, EAI, and workflow
- PMG iCollaborate®: a content management and collaboration engine
PMG’s built-in connectors provide out-of-the-box integrations with Microsoft SharePoint, Active Directory, e-mail, and most leading help desk, project management, ERP or CRM applications such as BMC Remedy and Service Desk Express, CA Service Desk, HP Service Center/Manager, IBM Maximo, Microsoft SCCM, Numara Footprints, SAP and numerous others. To learn more visit pmg.net.
More than 20 percent of the Global 100 relies on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.