Session to Show Impact of Leveraging a Service Catalog Foundation
Atlanta, GA – July 26, 2012 – PMG.net Inc., the technology leader for enterprise service catalog and IT Financial Management (ITFM) software, announced its selection to lead a workshop at The World of IT Financial Management Conference slated for August 20-24 in Scottsdale, AZ.
Organized by the IT Financial Management Association (ITFMA), this popular industry event will focus on topics such as IT financial planning, budgeting, and reporting, as well as IT asset and expense management. Andrew Kramer, VP of Customer Solutions at PMG, will lead the four hour session entitled “Best Practices in ITIL Financial Management – The Service Catalog and CMDB Workshop.”
The PMG workshop will cover ITILv3 best practices and discuss the practical implementation of IT Financial Management via a service catalog and configuration management database (CMDB). The session will include advice for implementing service pricing, costing, chargeback, accounting, and differentiated service levels.
While some practitioners believe a Service Catalog is just a list of services or a document describing what services are provided, more mature organizations understand that services provided have a cost and these costs must be accounted for, allocated, and preferably paid for by the recipients. This interactive session will include real-world examples of successful IT financial management implementations and lessons learned. Discussion points will include:
- How to avoid common mistakes and pitfalls
- Tips and techniques for getting started
- How to set project goals and achieve desired results
- Best practices in service pricing/costing, cost allocation, and chargeback
Numerous organizations rely on PMG Service Catalog Suite (PMG SCS) for global IT financial management due to its comprehensive capabilities including automated catalog uploads, cost allocation models, financial analytics and dashboards. PMG SCS provides a simple yet elegant solution that covers the full IT transaction lifecycle from initial asset request, approvals and procurement to ongoing asset management, cost center allocation, reassignment and retirement. With its multi-lingual and multi-currency capabilities, PMG SCS provides a single solution that supports a diverse global user base and countless vendors with out-of-the-box connectors for seamless integration to ERP systems such as SAP and Oracle.
More than 20 percent of the Global 100 relies on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.